Terms of Service

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Agreement to Terms

By accessing and using the Twinkle Deposit website (twinkle-deposit.com) and our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our website and services.

2. Company Information

Twinkle Deposit is a UK-based company specializing in premium sportswear and athletic equipment.

• Company Name: Twinkle Deposit Limited
• Address: 13 Goss Cl, Nailsea, Bristol BS48 2XB, United Kingdom
• Phone: +447851470100
• Email: [email protected]

3. Use of Website

3.1 Permitted Use

You may use our website for:

• Browsing and purchasing our products
• Creating and managing your account
• Accessing our content and services
• Communicating with our customer service team

3.2 Prohibited Activities

You may not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website's operation or security
• Copy, reproduce, or distribute our content without permission
• Use automated systems to access the website (except search engine crawlers)
• Submit false or misleading information

4. Account Registration

4.1 Account Creation

To purchase products or access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your login credentials secure
• Accept responsibility for all activities under your account

4.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.

5. Products and Services

5.1 Product Information

• We strive to provide accurate product descriptions and images
• Colors and sizes may vary slightly from what appears on your screen
• Product availability is subject to change without notice
• We reserve the right to limit quantities and refuse orders

5.2 Pricing

• All prices are in British Pounds (GBP) and include VAT where applicable
• Prices are subject to change without notice
• The price charged will be the price displayed at the time of purchase
• Additional charges may apply for delivery and handling

6. Orders and Payment

6.1 Order Process

• Orders are subject to acceptance by Twinkle Deposit
• We may refuse or cancel orders at our discretion
• Order confirmation does not guarantee product availability
• We will notify you of any order issues promptly

6.2 Payment Terms

• Payment is required at the time of purchase
• We accept major credit cards, debit cards, and other specified payment methods
• All payments are processed securely through encrypted systems
• You warrant that you are authorized to use the payment method provided

7. Shipping and Delivery

7.1 Delivery Terms

• Delivery times are estimates and not guarantees
• Risk of loss passes to you upon delivery
• You must provide accurate delivery information
• Additional charges may apply for expedited shipping

7.2 Delivery Areas

• We primarily serve the United Kingdom
• International shipping may be available for select locations
• Delivery restrictions may apply to certain areas
• Custom duties and taxes are the customer's responsibility

8. Returns and Refunds

8.1 Return Policy

• Items may be returned within 30 days of delivery
• Products must be unused and in original packaging
• Custom or personalized items may not be returnable
• Return shipping costs may be the customer's responsibility

8.2 Refund Process

• Refunds will be processed to the original payment method
• Processing time may vary depending on payment method
• Partial refunds may apply for damaged or used items
• Shipping charges are generally non-refundable

9. Intellectual Property

9.1 Our Content

All content on our website, including text, images, graphics, logos, and software, is owned by or licensed to Twinkle Deposit and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these terms.

9.3 User Content

By submitting content to our website (reviews, comments, etc.), you grant us a non-exclusive, royalty-free license to use, modify, and display such content.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

11. Disclaimers and Warranties

11.1 Product Warranties

• Products are subject to manufacturer warranties where applicable
• We disclaim all other warranties, express or implied
• Products are sold "as is" except for statutory consumer rights

11.2 Website Disclaimer

• We do not warrant that the website will be uninterrupted or error-free
• Information on the website may contain inaccuracies or errors
• We reserve the right to modify the website at any time

12. Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the purchase price of the relevant product
• We are not liable for indirect, consequential, or punitive damages
• Nothing in these terms excludes our liability for death, personal injury, or fraud
• Your statutory consumer rights are not affected

13. Indemnification

You agree to indemnify and hold harmless Twinkle Deposit from any claims, damages, or expenses arising from your use of our website or violation of these terms.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Your interactions with third-party sites are governed by their terms and policies.

15. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

16. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Consumer Rights

If you are a consumer, you have additional rights under UK consumer protection law that cannot be excluded or limited by these terms, including:

• Right to receive products that match their description
• Right to products of satisfactory quality
• Right to products fit for purpose
• Right to statutory remedies for defective products

18. Dispute Resolution

18.1 Internal Resolution

We encourage you to contact us first to resolve any disputes informally through our customer service team.

18.2 Alternative Dispute Resolution

If we cannot resolve a dispute informally, you may be able to use alternative dispute resolution services. For online purchases, you can access the EU Online Dispute Resolution Platform.

19. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Twinkle Deposit regarding your use of our website and services.

21. Contact Information

For questions about these Terms of Service, please contact us:

These Terms of Service were last updated on January 1, 2025. Please review these terms regularly as they may change from time to time.